Bruns Systems QuickChange Buyer's Assessment
Hundreds of financial institutions across the country have discovered the benefits of providing QuickChange to their customers. Here are some things to consider when deciding whether QuickChange is a good fit for you.
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Questions |
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- Do you feel that your customers and tellers would benefit from a coin deposit center that didn’t require staff assistance?
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- Are you interested in building deposits?
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- Is it important to you to build foot traffic?
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- QuickChange is often very popular with children. Do you feel that attracting children would be beneficial to your institution?
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- Do you believe that self-service coin would help to differentiate you from the competition (or allow you to remain competitive)?
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- Do you process large amounts of commercial coin?
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Customer-centric features |
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- Do you have a bi-lingual (Spanish/English) customer base?
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- Do you feel that low processing noise level is important to your customers?
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- Are your customers comfortable using self-service products (for example, ATMs)?
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- Do you feel that processing speed is important to your customers?
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- Does system provide the return of non-valid and foreign coin?
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| Financial institution-centric features |
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- Do you prefer a unit that allows you to customize content/add additional advertising or branding content?
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- Do you prefer a unit that requires very little/no staff assistance?
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- Is easy maintenance important?
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- Do you prefer a unit that can operate for an extended period of time without needing to be emptied?
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- Do you need a unit that is able to charge a fee for the coin processing service?
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Additional Considerations:
- Does the unit visually notify tellers if the system status is jammed or full?
- Does the unit provide simplified retrieval of end of day reports?
- How will your financial institution handle receipts from the deposit center that are brought in after the day of the deposit?
- What security measures will be used to prevent fraud? (i.e. Tamper-evident receipt paper, etc.)
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